SHIPPING
Orders are shipped from our studio in the Northern Beaches, NSW.
We aim to dispatch all orders within 2 business days. During launch periods, promotional events, or public holidays, processing times may be slightly longer.
Once your order has shipped, you’ll receive a confirmation email with tracking details.
Australia
We ship with Australia Post.
| Service | Delivery Time | Cost |
|---|---|---|
| Standard | 3–8 business days | $10 (free over $200) |
| Express | 2–4 business days | $15 (free over $300) |
If you need your order quickly, we recommend selecting Express at checkout.
Delivery timeframes are estimates only and may vary.
International Shipping
We ship internationally via DHL.
Shipping cost is calculated at checkout. Delivery typically takes 7–15 business days, depending on your location.
Some regions may experience longer transit times.
Please note: Any customs duties, taxes, or import fees are the responsibility of the customer.
Delivery & Responsibility
Once your order has been dispatched, Laylo Swim is not responsible for packages that are lost or damaged in transit. If your parcel is delayed or missing, please contact the postal carrier with your tracking number.
Need Support?
We’re here to help. If you have any shipping questions, please reach out via our contact page — we love hearing from you.